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Extranet login ePEP loginOur Team Testimonials Blog Forums Safeguarding life’s journey | T. +44 (0)1226 716333 MENU Home Welfare Call Attendance Monitoring Attainment Monitoring Welfare Cloud ePEP Analytics How We Help G-Cloud FAQs Contact Us Webinars Vacancies Home Positive Attendance Outcomes: 20% absence reduction 50% exclusion reduction* Find out more Effective ePEP Results: Proven to improve education plan completion rates Find out more Analytics: Discovering actionable insights through clear data visualisations Find out more Welfare Call Group: Safeguarding over 41,000 vulnerable children Find out more G Cloud Supplier: Procure our services through the Government certified framework Find out more How We Help Testimonials Latest News Our ePEP is used by schools in more than 150+ Authorities Our ePEP is accessed by 13823 school accounts Our ePEP has an average of 1689 users access the system each weekday Our ePEP has helped 56981 PEPs to completion last year Virtual Schools The Welfare Call Group was established in 2002 to assist local authorities, virtual schools, education services, social services and children’s and families’ departments in meeting their statutory obligations with regards to monitoring vulnerable children, improving their educational outcomes and ‘narrowing the attainment gap’. Read more Designated Teachers Welfare Call actively supports Designated Teachers to enable them to be the focal point within the school environment. By using Welfare Call’s single platform, DT’s can share data across all key stakeholders ensuring there is multi-agency engagement. This ultimately ensures there are clearer plans, actions and targets in place for the betterment of the vulnerable children. Read more Social Workers The Welfare Call Group assists Social Workers to enable them to fulfil their key role of supporting the education of children in care. This is driven by the ability to provide them with up-to-date attendance information along with a platform to initiate robust and comprehensive personal education plans. Read more Education Provisions Welfare Call make over 9500 daily calls on behalf of the corporate parent to education provisions throughout the UK to collect the attendance data (and subsequent reasons for absence where necessary) for looked after and vulnerable children. Read more We collect and analyse data for 75% of UK Local Authorities Learn How We Work We spend 23,000 hrs a year making calls that’s enough time to travel to Mars and back – twice!!! Customer Testimonials How fantastic! This is really excellent stuff. Fay Blyth, Virtual School Headteacher for Waltham Forest Senior managers feel that the analytics is impressive and are keen to have as many dashboards as possible to show Ofsted for our annual conversation. Helen Bushell, (Previous) Head of Virtual School for Rutland I’m a bit giddy, I love the ePEP dashboards – How clever are you lot! Gosh I love this system. Michaela Blair, PEP Co-ordinator for Oldham I like the dashboards. They are very clear. I also like the jump-to’s and the ability to drill down to individual young people. On the whole really happy. I am looking forward to other attainment-based dashboards – especially one that can capture the children making less than expected progress. Calvin Kipling, Virtual School Headteacher for Darlington I’m absolutely loving Analytics and the updates coming through are very helpful. Nickie West-Jarrett, Attendance and Inclusion Officer for Lewisham Virtual School We have worked with Welfare Call for over 3 years, it has transformed the way we work in terms of the way we have been able to utilise our resources and deploying staff differently as they are able to proactively use the data rather than chasing it. The data we … Graeme Ferguson, Virtual School Head, Derby City Council Children in care have positive education experiences. In school, children in care have good attendance and behaviour. Permanent and fixed exclusions for pupils who are in care are low. The virtual school provides good support for schools to produce increasingly effective personal education plans, which include clear targets and the … London Borough of Merton – Children’s Services Inspection Electronic personal education plans are detailed, focus on the key areas, and include pupil targets and the pupils’ perspectives. A range of extra-curricular activities are available to support and enrich the lives of children in care. The virtual school carefully tracks the progress of all pupils and is quick to … Rutland County Council – Children’s Services Inspection The virtual school has a clear sense of purpose and direction and makes good use of performance data to target its activity to best effect. As a result, its influence and impact continue to grow. Ninety-six per cent of children in care have an up-to-date personal education plan (PEP). Better … London Borough of Harrow – Children’s Services Inspection The rate of children’s attendance at school is rising. Relationships between the virtual school and designated teachers are strong. The personal education plan (PEP) process is well established and comprehensive. Children are making good educational progress. Bedford Borough Council – Children’s Services Focused Visit The virtual school systematically monitors and evaluates the quality of personal education plans (PEPs), and, as a result, the quality of plans is improving. All PEPs have a clear focus on academic progress. Cornwall Council – Children’s Services Inspection Personal education plans (PEPs) provide a sound basis to plan and review the progress children make. Children in care receive effective support from the virtual school staff, who understand their individual needs and act as effective advocates for them. This helps children stay on track to achieve their goals, and, … Swindon Borough Council – Children’s Services Inspection The virtual school provides effective support for the progress and attainment of children in care. The virtual school team has a sound understanding of the progress that children are making. As a result of effective support, many make good progress from their starting points. Personal education plans are mostly of … Worcestershire County Council – Children’s Services Inspection Children and young people make good educational progress in care. Those who do not attend school have prompt access to suitable, good-quality registered alternative provision. Children’s progress is closely reviewed through personal education plans which have well-written targets, and this is an improvement since the last inspection. Urgent action is … London Borough of Tower Hamlets – Children’s Services Inspection Welfare Call provides a highly professional and cost competitive service that has enhanced our ability to collect progression and impact information for the majority of learners attending our courses. Welfare Call has made this mammoth task into a much easier process enabling us to effortlessly compile mandatory progression returns and … Mobin Chothia, Service Development Officer, Blackburn with Darwen Borough Council The role of the Virtual School Head continues to remain a challenging one where the dynamics are as varied as each individual that we work with. Given increasingly limited resources of Local Authorities, it’s also vital that investments are made in services that achieve the highest impact. Having worked with … Kashif Nawaz, Virtual School Head, Bracknell Forest The strong emphasis on ensuring that PEPs are of good quality and completed in a timely way is contributing well to children’s progress. London Borough of Barnet – Children’s Services Inspection Education is actively promoted for children in care and the virtual school is increasingly effective in ensuring that children make good progress and reach their potential. The quality and timeliness of personal education plans have improved significantly. Children benefit from regular reviews of their...